Improve customer service and satisfaction. Inform and connect your customer base. Works with ADP or non-ADP DMS systems
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Get a feel for how our Loyalty Solutions can work in your digital strategyCustomerTouch Loyalty Marketing
CustomerTouch SMS Sample
Related Products
Total Digital SolutionManaged Campaigns
Business Online Suite
eNewsletter
eMail Append
Getting Started
Interested in learning more about our Loyalty Solutions?1.888.245.2449
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Our CustomerTouch Loyalty Solutions enable you to focus more on your customers and your business while we, working with you collaboratively, execute a wide variety of marketing and communications programs on your behalf.
From prospect to sale to loyal customer, our solutions span the customer lifecycle. Sometimes it’s difficult to drive all of the marketing across multiple channels for all of your profit centers consistently with quality. We’re focused on it and we’re flexible. We can execute all or only certain types of marketing communications for you as part of our CustomerTouch services.
Multi-Channel Marketing
Our CustomerTouch solutions enable you to reach your customers using multiple communications channels to improve response and communicate with them in a way that satisfies their expectation for convenience and service.
Real-Time Notifications
Enhance customer service and improve associate productivity with real-time Service Notifications. Automatically inform customers with Vehicle Ready, Special Order Parts, and Appointment Reminder emails, calls, or text messages. We do it for you keeping your advisors and cashier productive servicing customers.
Service Reminders
Drive repeat business in your service department with email and direct mail reminder marketing directly integrated with your transactional service system. Interactive links enable drive customers directly to your website or Service Online application.
Survey Solutions
Let us do the legwork of surveying customers after their service and sales transactions making you aware of and enabling you to resolve customer satisfaction issues as soon as they are detected.
Unsold and Post-Sale Follow-up
Employ effective solutions for re-engaging unsold prospects and shepherding car buyers towards becoming loyal service customers.
Measureable Results
See and understand the value of your marketing investment. We track the marketing activity we do as part of CustomerTouch to enable you and us to measure the positive impact and adjust to best satisfy market response and opportunity.
Features and Packages
BZ's Loyalty Solutions are offered in a variety of packages designed to compliment your digital marketing strategy.
